Providing support and consultancy services to schools across New Zealand with a wide range of IT services, from on-demand to a fully outsourced service plan

Scheduled and On-demand Visits

Offering monthly visits to resolve any issues onsite and provide regular face-to-face updates with senior management.

Remote Support

Utilising remote support technology to assist you and your staff whenever issues arise. iion can immediately resolve issues without having to wait for the next on-site visit. The remote support technology works anywhere there is an internet connection - meaning staff are supported wherever they are.

24/7 Monitoring

Providing 24/7 live monitoring of your core infrastructure, iion are automatically notified of outages. For immediate action when services are unavailable, iion engineers are alerted (even after hours) and have often resolved issues before schools realise a fault has occurred.

Consulting Services

Providing expert advice to schools on technology trends in education, infrastructure design and engineering, Ministry of Education initiatives and programmes, and day to day IT operations.

Outsourced Solutions

iion are experts at providing customised solutions, allowing you to concentrate on running your school, not your IT network.

• Remote and on-site support to rectify desktop, laptop, server and network issues
• Preventative and programmed maintenance
• Automated monitoring for core infrastructure
• Management of software licensing and hardware leases
• Site documentation, infrastructure diagrams, and vendor information
• Financial and future planning of capital and operating IT budgets
• Comprehensive suite of cloud services and web presence management

Partners

Delivering reliable and cost competitive solutions, iion proudly partners with: